Situation
InterContinental Hotels Group (IHG) had completed a major organizational restructuring that included significant workforce reduction, creating substantial challenges for productivity and morale across affected business units. Due to lack of clarity around new organizational structures and role definitions, productivity had decreased in key areas while uncertainty prevailed throughout the organization. The new leadership team recognized the critical need to engage and energize new stakeholder groups while fostering renewed commitment to the organization’s mission. The company required comprehensive change acceleration support to help leaders navigate the complex transition, establish clear communication channels, define new ways of working, and rebuild organizational confidence following the restructuring.
Our Solution
Thought Logic partnered with business leaders to leverage and execute strategic change and communication plans designed to drive stakeholder engagement and foster positive behavioral change. Our consultants worked closely with various business leaders and key priority business initiatives to tailor change management and adoption approaches based on specific business and program change needs. Our comprehensive approach included change management and communications planning, process design and role definition, development of new ways of working training programs, and creation of effective communication strategies that addressed stakeholder concerns while building enthusiasm for the organization’s future direction.
Stakeholders
Our Clients
Our Solution Team
Achievements
The engagement successfully transformed a challenging post-restructuring environment into an energized, clearly aligned organization positioned for continued success in the competitive hospitality market.
