Situation
Delta Air Lines faced significant challenges with data quality issues and inefficient processes across their Engineering and Maintenance operations, creating barriers to operational agility and sustainability. The materials group specifically needed better forecasting capabilities for repair part demand, as data scientists had developed improved predictive models but existing data management strategies were inadequate to support these advanced analytics initiatives. The organization was burdened with poor data quality, inefficient maintenance processes, and limited ability to leverage data for strategic decision-making. Delta recognized the need to fundamentally reimagine their data management strategies to improve operational agility, enhance sustainability across maintenance operations, and enable their data science teams to deliver more accurate and timely insights.
Our Solution
Thought Logic partnered with business leaders and IT to develop and execute comprehensive data engineering, ETL, and data quality improvement strategies that would transform Delta’s data landscape while empowering the organization with necessary analytical skills. Our consultants worked closely with cross-functional teams to focus on scalability, sustainability, and data quality improvements. We documented the current data landscape including deep analysis of existing data sources and designed new architecture emphasizing scalability and sustainability. Our approach included redesigning ETL processes to capitalize on new structures and implementing a data quality reporting and resolution system to proactively identify problem data and correct issues. Additionally, we partnered with IT and Technology Services to drive sustainable change by integrating new data management processes and delivered comprehensive training sessions to business users, equipping them with skills needed to utilize new data and establishing a feedback loop to continually refine data management practices.
Stakeholders
Our Clients
Our Solution Team
Achievements
The engagement successfully positioned Delta Air Lines with modern, scalable data management capabilities that support both current operational needs and future analytical initiatives while building internal expertise for continued data excellence.
