Orchestrating Large-Scale Organizational Transformation for Hormel

Orchestrating Large-Scale Organizational Transformation for Hormel

Situation

Hormel had experienced accelerated growth through continuous acquisition of new brands, establishing itself as a top global food and foodservice provider. However, the acquired companies were not fully integrated into the business and continued operating autonomously as individual entities, resulting in inefficient business processes and duplicative activities when interacting with channels and vendors. The organization undertook a large-scale transformation to fundamentally change their operating model from brand-aligned teams to channel-focused structure, requiring a comprehensive revamp of long-standing business processes and roles and responsibilities among teams. This complex transition demanded sophisticated change management to ensure 1000+ staff could successfully transition to new roles and teams over four months without disrupting business operations.

Our Solution

Thought Logic partnered with business leaders to provide comprehensive organization transition support for the complex restructure, shifting from brand-aligned teams to channel-aligned teams while leading change management and process optimization efforts. Our solution encompassed four critical areas: creating process templates and working with business leaders to establish and prioritize a process inventory while defining high-priority processes; defining a comprehensive change management and engagement plan along with communications and key talking points for leaders; providing change management educational content to build organizational muscle, help leaders guide their teams, and support sustainable results; and developing Team Acceleration modules to accelerate team cohesiveness and productivity for leaders of new or changed teams.

Stakeholders

Our Clients
  • Executive Leadership driving strategic transformation initiatives

  • Sales, Marketing, Finance, Insights & Analytics teams across multiple business units

  • Supply Chain, Human Resources, and Corporate Communications leadership

  • Plant Operations and field teams managing day-to-day business continuity

Our Solution Team
  • Organizational change management and transformation specialists

  • Process optimization and business restructuring experts

  • Change acceleration and team development consultants

  • Communication strategy and stakeholder engagement leads

Achievements

The engagement successfully transformed the food service company from a collection of autonomous brand entities into an integrated, channel-focused organization that operates with greater efficiency while maintaining market leadership position.

Large-Scale Transformation Success
  • Successfully transitioned 1000+ staff to new roles and teams over the course of 4 months with no disruption to business operations

  • Comprehensive change management execution that maintained business continuity while fundamentally restructuring organizational operations

Process and Organizational Excellence
  • Detailed process library of 180+ critical business processes developed with identified associated roles, responsibilities, and accountabilities for processes in the new operating model

  • Clear and concise messaging developed on organizational changes to inform global stakeholders of how changes would impact their role and team

Change Management Capabilities
  • High-touch change areas identified with focused activities developed to help roles and teams transition to the new operating model

  • Team Acceleration modules implemented to accelerate team cohesiveness and productivity for leaders managing new or restructured teams

  • Sustainable change management framework established for continued organizational adaptation and improvement

  • Enhanced operational efficiency through elimination of duplicative brand-aligned processes and implementation of streamlined channel-focused operations

  • This established Atlanta-based financial services company faced a critical strategic challenge as fintech disruptors were rapidly attracting consumers away from traditional banking relationships.

  • Cox Communications, Inc. was transitioning from startup mode and needed to mature their approach to business performance measurement across all critical functions.

  • InterContinental Hotels Group (IHG) had developed an aggressive transformation strategy to modernize their Commercial & Technology organization, aiming to streamline processes and enable end-to-end accountability for technology products that would drive enhanced value for guests, owners, and the enterprise.