Modernizing Invoice-to-Pay Operations for AllSpring

Modernizing Invoice-to-Pay Operations for AllSpring

Situation

This global asset management firm recognized the need for comprehensive process optimization, modernization, and automation to deliver improved invoice-to-pay processes for their Accounts Payable team and all other business centers. The organization required a sophisticated technological solution that would support custom configuration of an outside-of-the-box Oracle Fusion solution while incorporating organizational process improvement, future state planning, and robust efforts to optimize risk and control hierarchy workflow. The primary scope included custom configuration of Oracle Fusion along with comprehensive process optimization, while additional scope encompassed revision and overhaul of the Global Travel & Expense Policy, expense controls, and comprehensive reporting capabilities.

Our Solution

Thought Logic partnered with the CFO, CAO, accounting stakeholders, and key business leaders to develop and execute a modernized invoice-to-pay solution including process improvement, automation, systems configuration, data and resource governance, and change management activities. Our approach included evaluating existing processes and technology to develop optimized controls, processes, and system configurations that would deliver desired outcomes. We developed and executed a comprehensive communications and change management plan to inform, train, and demonstrate the solution before implementing in a phased approach, ensuring smooth organizational adoption and sustainable process improvements across all business functions.

Stakeholders

Our Clients
  • CFO, CAO, Risk, Compliance, and Controller leadership

  • Accounts Payable and Departmental Leaders across business units

  • Invoice Approvers and end-users requiring streamlined processes

  • IT teams supporting Oracle Fusion implementation and system integration

Our Solution Team
  • Invoice-to-pay process optimization and automation specialists

  • Oracle Fusion Cloud implementation and configuration experts

  • Change management and user adoption specialists

  • Process improvement and governance framework consultants

0%
Faster invoice approvals
0%
Reduction in manual workload with automated invoice-to-pay 3-way matching

Achievements

The engagement successfully transformed AllSpring’s invoice-to-pay operations from manual, time-intensive processes to automated, efficient workflows that deliver measurable cost savings while maintaining robust controls and compliance standards.

Process Efficiency and Automation
  • Invoice approvals function 40% faster with developed invoice approval tiering and workflow for 33 approval groups, systems, and process integrations

  • Increase efficiency and reduce likelihood of exception handling through streamlined AP processes that reduced manual processing time by 30-40%

Technology and Governance Success
  • Implementations automated invoice-to-pay 3-way matching with workflow reducing manual workload for the AP team by approximately 35%

  • Comprehensive Oracle Fusion Cloud implementation with custom configuration supporting invoice approvals, travel & expense management, and automated processing workflows

Organizational Excellence
  • New compliance & data governance framework developed that supports Invoice Approvals and Travel & Expense management with enhanced control and oversight capabilities

  • Global Travel & Expense Policy revision completed with comprehensive expense controls and reporting that ensure compliance and cost management

  • Phased implementation approach that minimized disruption while ensuring successful user adoption and sustainable process improvements

  • Enhanced risk and control hierarchy through optimized workflow design that supports both operational efficiency and regulatory compliance

  • This established Atlanta-based financial services company faced a critical strategic challenge as fintech disruptors were rapidly attracting consumers away from traditional banking relationships.

  • This global Fortune 500 consumer packaged goods company was experiencing market share erosion to competitors and struggling with poor visibility into the key performance factors driving their business success.