Designing Strategic Supply Chain Excellence for Home Depot

Designing Strategic Supply Chain Excellence for Home Depot

Situation

Home Depot recognized the need to reassess its Supply Chain functions to ensure strategic alignment around their One Supply Chain vision while continuing growth and ensuring product availability for customers across all channels. The HR team identified the need for additional organizational design and change management support, but the organizational development capability was relatively new and tenured Supply Chain leadership had limited experience partnering with OD teams early in transformation processes. The organization faced specific challenges including inconsistent interpretation of Supply Chain’s north star and strategic journey, lack of standardized toolsets to scale and deliver organizational design and change management work, leadership confusion about the value of organizational design and change management initiatives, and inability to track resource needs for upcoming opportunities and programs.

Our Solution

Thought Logic developed a comprehensive, repeatable organizational design and change management framework coupled with supporting tools and role clarification guidelines to address the client’s strategic transformation needs. Our solution focused on creating sustainable capabilities that would support the One Supply Chain vision while building internal expertise for continued organizational excellence. We established frameworks for strategic organizational design driven by business objectives and operational capability needs, developed executive visibility tools for design efforts and upcoming pipeline opportunities, implemented business leader behavior change protocols to enhance understanding of organizational design value, and created quantitative assessment methodologies to inform organizational designs and highlight actual work team efforts.

Stakeholders

Our Clients

  • Supply Chain leadership and strategic planning teams

  • Human Resources (HR) executives focused on organizational development

  • Executive leadership driving One Supply Chain vision implementation

  • Operations teams requiring organizational design and change management support

Our Solution Team

  • Organizational design and change management specialists

  • Supply chain transformation and strategic alignment experts

  • Process optimization and capability assessment consultants

  • Executive visibility and performance measurement advisors

Achievements

The engagement successfully established the foundation for strategic Supply Chain transformation while building internal organizational design and change management capabilities that support the client’s One Supply Chain vision and continued operational excellence.

Strategic Organizational Framework

  • Comprehensive organizational design framework driven by strategic objectives and operational capability needs, providing clear structure for Supply Chain transformation initiatives

  • Executive visibility tools established to provide leadership with clear insights into organizational design efforts and upcoming pipeline opportunities

Change Management Excellence

  • Business leader behavior change protocols implemented to enhance understanding of organizational design value and engage leadership earlier in transformation processes

  • Repeatable change management methodology with standardized toolsets that can be scaled across multiple Supply Chain initiatives and programs

Measurement and Continuous Improvement

  • Quantitative assessment capabilities developed to inform organizational designs by highlighting actual work team efforts and resource requirements

  • Resource tracking and planning tools that enable proactive management of upcoming opportunities and program requirements

  • Sustainable organizational development framework that positions the retailer for continued Supply Chain optimization and strategic alignment

  • Enhanced collaboration between HR and Supply Chain leadership through structured partnership models and clear role definitions

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